Drive Den Systems

THE SERVICES AND SUPPORT YOUR BUSINESS NEEDS ARE DELIVERED WITH THE HIGHEST QUALITY STANDARDS. DISCOVER THE Drive Den Systems DIFFERENCE.

Whatever your business sector, size, market or aspiration, Drive Den Systems can help you to achieve your goals. Our team of professionals is here to work with your business flexibly to improve your performance, delivery record and customer satisfaction. Ultimately, our services can enhance your business bottom line, allow you to achieve your business strategy and achieve clear ROI on your outsourcing.

We deliver tailored services in three of the most critical areas that any modern business faces. In all instances, we use cutting-edge technology, know-how, systems and processes to deliver exacting results and the best possible client experience. Our key service areas are as follows:

Vendor Management IT Systems

We offer our clients targeted and tailored IT support designed around their business's unique needs. Our service provision ensures that each company has the systems and solutions to efficiently manage all vendors and suppliers to the highest quality standards. This includes meeting any regulatory targets where compliance is in place.

Our service begins by assessing existing infrastructure capabilities, processes, and business requirements. This allows our team to recommend the most critical IT upgrades and process adjustments to deliver the highest return. We identify the software and hardware mix that will streamline vendor management and optimise IT by centralising core processes such as communication, scheduling, invoicing and more, and automating them as much as possible. This implementation of automation and best-in-class systems allows businesses to streamline their processes, achieve better results, enjoy higher degrees of compliance and customer satisfaction and manage the costs of this function more effectively.

Digital Branding

In today's highly competitive world, effective branding is essential to the success of your business. We offer a complete end-to-end branding service designed to equip your business with a fresh, powerful and highly relevant identity that will be successful in your target market. We create your brand image, design the logo and all accompanying visuals, work with your key messaging and create relevant brand documentation, along with core templates for all business materials. This ensures your business has a highly impactful and professional visual identity with accompanying essential messaging and materials for your digital and print communications.

As part of this work, our designers will produce the following and more so that your brand is represented across your entire marketing ecosystem for the best effect.

Logos
Letterheads
Print materials
Brochures
Web graphics
Social media avatars
Business cards

Customer Service Support

All businesses know that success means getting customer service right the first time. Today's customers have high expectations and will readily switch to one of their competitors if they feel their needs are not met. Our team is here to offer you a friendly and experienced dedicated customer support team.

Our outsourced service is an extension of your business to provide excellent inbound and outbound support. We work with your existing resources, where these exist, to provide a top-quality service that allows your business to reach out and engage with customers in any location - using robust techniques and clear messaging for a consistent, positive brand experience.

We blend a caring and human-led approach to customer service, supported by the latest technologies and systems, to ensure that your customers receive a swift, efficient and seamless service, whatever their query or complaint. We can assist with every element of the customer service journey, whether your customers have questions, want to place an order, troubleshoot, take feedback or proactively reach out to clients or prospects, depending on your business goals and priorities.

Why Choose

Drive Den Systems?

We are proud to enjoy a high degree of referral and repeat business, which we believe is down to the high quality of our offer and the values and commitment with which we run our business.

We are genuinely motivated to help our clients operate successful businesses, and we go the extra mile to support them with the services they need to succeed. Some of the reasons to choose us as your outsourced services and support partner for Vendor Management IT systems, Digital Branding and Customer Service Support include the following:

Expertise

We hire a diverse workforce to harness maximum expertise, innovation and experiences for the good of our clients. We then bring this diversity together and allow it to thrive in a culture of supportive creativity and innovation. Our teams are curious, client-centric and always looking for better ways to deliver our services. Our teams are highly trained, and we constantly invest in our people so that they can operate at the top of their game for the benefit of every client. When you need expertise, you can trust Drive Den Systems to provide it in a jargon-free way that allows you to understand the best options for your business.

Commitment

We do go above and beyond to delight our customers, and we believe our enthusiasm shows in everything we do, particularly our results! Our commitment means we will always work hard to provide you with the best systems, technologies, services and performance so your business can grow and succeed.

Our Track Record

We have a superb track record, but we don't rest on our laurels. We are always looking for ways to keep developing our business offer and to do more for our clients. Whether this means testing new approaches or researching new technologies in the market, we stay abreast of everything to bring you the best possible performance. We will always strive to be at the top of our game so that our clients receive the same benefits.

Values

We don't just deliver expert services; we do it with a powerful set of values. We always strive to work ethically and sustainably and to support the communities we operate in. This is evident across our business, from how we embrace diversity in our recruitment and development, our flexible working practices, our investment in our people and clients and our 'giving back' ethos in the form of volunteering and giving.

Our Approach

We work in a powerfully collaborative, engaging and respectful style, and we always seek to be friendly and helpful to our clients, so they enjoy working with us. Why not find out what sets Drive Den Systems apart and discover our value for yourself? It could be the best business decision you ever make!

What We Do